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Why Oumah

Built from inside a homestay, not a software office.

Oumah started with running our own property. This page explains what makes it different, how we work, and what it cannot do yet.

Our story

We used to check five places every morning too.

We run a homestay ourselves. Every morning was the same. Open several OTA extranets to see new bookings, open the WhatsApp group to see who had arrived, then open the cash book to match the money in the drawer.

The hotel software we tried was good for bookings but did not handle staff. The attendance app was good for staff but did not know which rooms needed cleaning. In the end, everything was still stitched together with WhatsApp and Excel.

We built Oumah to bring that together, and we use it ourselves every day before offering it to other properties. Every feature on this website is one we needed ourselves.

The Oumah teamThe homestay operators who built Oumah

Built for here

Not foreign software with a translation.

Small things that apps from abroad usually do not think about, but that happen every week at our properties.

How we work

Promises you can check yourself.

Not slogans. You can see each point below for yourself in the demo account or the app.

  1. The Oumah team does the setup

    We prepare your rooms, rates, staff accounts, and OTA connection. No manual to read.

  2. Staff selfies are never stored

    Face check-in only keeps facial features as numbers.

  3. Report numbers never change quietly

    Each day is snapshotted at midnight, so last month's report stays the same even if an old booking is edited.

  4. Each client's data is separate

    Each property can only be opened by people given access, according to their role.

  5. Your data is never held hostage

    If a payment is late, the account becomes read-only. No data is deleted and you can still view it.

If anything does not match these promises, tell us on WhatsApp.

Honestly

What Oumah cannot do yet.

Better you know now than after you subscribe.

Not yetFor now
Guests booking directly from your property's website.The Booking Engine is coming soon. Direct bookings are recorded by staff from WhatsApp or phone.
A point of sale for a restaurant, café, or minibar.Extra charges like meals, laundry, and minibar are recorded per booking.
Guest WhatsApp chats arriving in Oumah automatically.Chats are pasted into the AI assistant to draft a reply. OTA chats already arrive through the OTA inbox.
Reports sent automatically every morning.Reports are opened and downloaded yourself as PDF or CSV.
Formal tax bookkeeping and accounting.Download CSV files from reports to hand to your accountant.
Large hotels with hundreds of rooms.Oumah is designed for properties of about 5 to 30 rooms or units.

We update this list whenever a new feature ships.

Comparison

Oumah, a typical PMS, or Excel and WhatsApp?

—OumahTypical PMSExcel + WhatsApp
Booking chart & nightly ratesYesYesPartly
OTA syncYesYesNo
Dynamic pricingYesPartlyNo
Face check-in & staff shiftsYesNoPartly
Automatic housekeepingYesPartlyNo
Petty cash & expensesYesPartlyPartly
Payroll & daily wagesYesNoPartly
Profit & loss per propertyYesPartlyPartly
Indonesian & EnglishYesPartlyYes
Setup help on WhatsAppYesPartlyNo

Housekeeping, attendance, shifts, and payroll and daily wages in Oumah are add-ons. "Typical PMS" means general hotel software, and what it includes varies.

Questions

Before you decide.

Is Oumah used at real properties?

Yes. Oumah is used every day at properties our own team runs, before it was offered to other properties.

What if I need a feature that does not exist yet?

Tell us on WhatsApp. Many Oumah features started as requests from property operators, and we will be honest if something cannot be built.

Am I locked in once I start?

You can try it free for 14 days first. If it does not fit, you pay nothing.

Talk to us first, no commitment.

Tell us about your property. If Oumah is not a fit yet, we will say so plainly.